Business etiquette is a set of unwritten rules that guide how people behave in the workplace. Why is this important? Beyond the apparent reason of wanting people to like you, having good manners helps put those around you at ease, which leads to better working relationships.
Here are 8 business etiquettes to familiarise with yourself:
1. Greetings
Greeting someone shows courtesy. Being polite and kind can establish a rapport. Simple words like “How are you,” and even a nod or warm smile is enough to show that you care. This would endear people in the workplace towards you.
2. Use people’s names
The sweetest word in a person’s ear is their name. Using people’s names frequently makes them drawn to you. Basic etiquettes demand that we introduce ourselves to people. During the introduction, include your last name with your first name. Some people have a habit of saying their first or last name, but both are required. Also, remember to pay attention to the other person’s name.
3. Dress code
First impressions are formed by the way someone dresses. People first observe your dressing before they hear you speak. Hence, always dress for the occasion. In the workplace, keep to the dress code which is mostly formal. It would be wrong to go to a meeting in informal clothing as it does not tell well of you.
4. Pay attention to your body language
Pay special attention to your body language especially at a formal gathering by standing straight, offering a firm handshake, smiling to show appreciation, and making eye contact during a conversation. This shows professionalism and remember that 90% of communication is in our body language.
5. Be polite
Communication is an important tool in professional life hence the need to be polite. Your words, tone, and expressions should show your politeness. Don’t come off as too loud and arrogant. Treat everyone with respect.
6. Be punctual
Punctuality is the soul of business. It is fashionable to be late in social settings but in the corporate world, it is not acceptable. Be punctual whenever you are meeting a deadline for a project or a client for a meeting or attending an event if you are looking for important business deal.
7. Keep your workspace neat
Your workstation or workspace is like your private home away from home. It is important to keep it organized and clean at all times. De-clutter and throw away useless things so that it looks tidy and neat.
8. Be mindful of others
Remember everything is not just about you as other people around you matter. Be warm and nice to your colleagues, and put them into consideration when making decisions in the office. Do not be the colleague or boss who is insensitive about others.