By Alex C
ARM Pension Mangers Limited, one of the pension fund administrators in Nigeria is creating consumer platform where retirees and would be retirees could have access to the groups range of financial planning products for an overall financial planning life for its customers.
The company, a member of ARM Group believes that the best way to increase consumer value is by opening up benefit opportunities that give the consumer a total financial plan, now and in retirement.
Sadiq Mohammed, managing director, ARM Pension Mangers Limited said ARM Pension is focused on increasing consumer benefits as its own way of increasing value and enhancing growth.
“We have other services we offer in ARM Group that would be beneficial for our clients. Our will and Trust people will be there to offer those services, so that those who do not have wills can start arranging it after the enlightenment,” Mohammed said.
For those that have other investment needs, they would have the opportunity of that forum to get more enlightened. Then for those who are not our clients, it affords them the opportunity to appreciate what we are doing and probably ride with us when the transfer window eventually opens, Mohammed said.
Talking about the Additional Voluntary Contributions (AVC), Mohammed said it’s a growth product we want to push. To show our level of seriousness in it, we have set targets for ourselves which measures the effort each staff puts in. Since it’s not backed by compulsion, it shows real efforts in testing staff ability to convince someone to make additional contribution.
‘If you look at our communications, we always signed off with a message trying to education our clients or recipients of our mails about AVC and the benefits of AVC. We also make sure that any client forum we have we talk about AVC. We try to reach out to as many people as possible and any opportunity we have to talk about AVC we do not hesitate to do so. So, in all the efforts we make to keep close relationship with our clients, we talk about AVC, whether by text messages, emails, AVC newsletters, website and so on and so forth. It’s something we take very seriously’”